A judge 's gavel is sitting on a block in a red circle.

EMPATHY AS A CORE VALUE

Michael Cohen • May 17, 2022

Empathy is the ability to understand another person’s emotional reaction; further, it’s the ability to not only understand another response but also anticipate it.


As criminal defense lawyers, one might wonder how we can defend a guilty person. The surface answer is: It’s our justice system. One is presumed innocent until found guilty. What does guilty mean? What is the proper punishment?


When leaders and managers, and in our case lawyers, listen using empathy, they listen to more than just the conversation; they are listening to understand what the person is thinking or feeling without preconceived decisions or expected outcomes.


When people feel valued, they feel safe and feel like they matter, giving them the freedom to be themselves. We care about the people we defend. We listen. Most importantly, we care about the result, and we care about the client experience.


Seeing the world through the eyes of clients can help lawyers and their law firms provide a level of service that is likely to stand apart from their competitors and this is what our law firm strives for. We set up our defense process to consider the difficulties our clients, and our clients’ families, are going through. We believe good people should get a second chance in life, and we believe one bad incident should not define your whole life.


Be certain that if we accept your case, we will practice empathy, and have compassion for you as we defend you to the best of our ability. Call Cohen Law Offices at 715-514-5051 for a free consultation. 

When Results Matter Most, Call Cohen Law First.
We’re not just any law firm — we’re Northwest Wisconsin’s trusted criminal defense powerhouse. At Cohen Law Office, criminal defense isn’t one thing we do — it’s the only thing we do.

Focused on YOU. Fighting for YOU. Always.


Need Help After Hours? We've Got Your Back.
If you're reaching out outside of our regular business hours, don’t worry — just click here, and one of our dedicated team members will get in touch with you as soon as possible.